Refund policy

Last updated: September 12, 2026

We want you to be completely satisfied with your purchase from modern handmade studio. If something isn't right, we're here to help. Please review the refund policy below before making a purchase so you understand how returns and refunds are handled...

Returns

You have 10 days from the date you receive your item to request a return. To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

Non-returnable items

Certain items cannot be returned. These include:

Made-to-order or personalised items
Gift cards
Downloadable products
Items marked as final sale

Please contact us at fareedarham708@gmail.com if you have questions or concerns about your specific item.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Refunds

We will notify you once we have received and inspected your return, and let you know whether the refund was approved. If approved, you will be automatically refunded on your original payment method within 5–10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund..

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.